Terms of Service
Last updated: November 30, 2025
Agreement to Terms
By accessing or using BoardPassers ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
Description of Service
BoardPassers is an AI-powered online exam preparation platform that provides practice questions, mock exams, personalized explanations, and study tracking for various examinations, including but not limited to the Philippine Civil Service Examination. The Service is provided on a subscription basis with different plan tiers and features.
User Accounts
Account Creation
To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for safeguarding your account password and for any activities or actions under your account.
Account Security
- You must be at least 13 years old to use this Service
- You are responsible for maintaining the confidentiality of your account
- You agree to notify us immediately of any unauthorized access to your account
- One account per person; account sharing is prohibited
- You may not use another user's account without permission
Subscriptions and Payments
Subscription Plans
We offer various subscription plans with different features and durations. Subscription details and pricing are available on our pricing page.
- Fees are displayed in your local currency based on your location
- Prices are subject to change with notice
- Subscriptions are time-based, not usage-based
- Subscriptions expire on the date specified in your account
Payment Terms
- Payment is required before access is granted
- We use third-party payment processors to handle transactions
- All payments are processed securely
- You are responsible for any applicable taxes
Refund Policy
Due to the digital nature of our Service and immediate access to content upon purchase, all sales are final and non-refundable. We do not offer refunds, returns, or exchanges under any circumstances. Please ensure you review the subscription details and features before making a purchase.
Acceptable Use
You agree not to:
- Share your account credentials or subscription access with others
- Copy, reproduce, or distribute our content without permission
- Use automated tools to scrape or download content from the Service
- Reverse engineer, decompile, or attempt to extract source code
- Use the Service for any illegal or unauthorized purpose
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Upload or transmit viruses or malicious code
- Harass, abuse, or harm other users
- Impersonate any person or entity
Intellectual Property
Our Content
The Service and its original content, features, and functionality are owned by BoardPassers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.
Your Content
You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content for the purpose of providing and improving the Service.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.
AI-Generated Content
Our Service uses artificial intelligence to generate personalized explanations and educational content. While we strive for accuracy, AI-generated content may occasionally contain errors or inaccuracies. The content is provided for educational purposes and should not be considered as the sole source of exam preparation. We encourage users to verify important information through official sources.
No Guarantee of Results
While our Service is designed to help you prepare for exams, we make no guarantee or warranty that use of the Service will result in passing any examination. Your success depends on many factors including your effort, prior knowledge, and the specific exam you are taking. We are not responsible for your exam results.
Service Availability
We strive to provide reliable and uninterrupted service, but we do not guarantee that:
- The Service will be available at all times or without interruption
- The Service will be error-free or secure
- Any errors or defects will be corrected
- The Service will meet your specific requirements
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Violation of our Acceptable Use policy
Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through your account settings.
Limitation of Liability
To the maximum extent permitted by law, BoardPassers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, or the like that may be transmitted through the Service
- Any errors or omissions in any content
- Any exam results or outcomes
Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Indemnification
You agree to indemnify, defend, and hold harmless BoardPassers and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or violation of any rights of another.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BoardPassers regarding the Service and supersede all prior agreements and understandings.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: legal@boardpassers.com
- Support: support@boardpassers.com