Privacy Policy

Introduction

Welcome to BoardPassers. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, and password when you create an account
• Profile Data: Study preferences, exam type, and subscription plan information
• Usage Data: Questions answered, quiz scores, study time, and progress tracking
• Payment Information: Processed securely through our payment provider (we do not store full credit card details)
• Technical Data: IP address, browser type, device information, and cookies
• Communication Data: Your messages when you contact our support team

How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide and maintain our exam preparation platform
• Personalization: To customize your learning experience and provide AI-powered explanations
• Progress Tracking: To track your performance and help you improve
• Account Management: To manage your subscription and account settings
• Communication: To send you important updates about your account and service changes
• Support: To respond to your questions and provide customer service
• Improvement: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with legal obligations and protect our rights

AI and Data Processing

Our platform uses artificial intelligence to provide personalized explanations and improve your learning experience. When you use AI features, your questions and interactions may be processed by third-party AI services. We ensure that these services comply with data protection standards and do not store your personal information beyond what is necessary to provide the service.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, hosting services, and AI providers who help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company

All third-party service providers are required to maintain the confidentiality and security of your data.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your account is deleted, we will delete or anonymize your personal data, except where we need to retain certain information for legal or business purposes.

Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at privacy@boardpassers.com

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.